Brunel offered to review present premises insurance arrangements. The prospective client sent in their current schedule.
Brunel identified that there was a warranty which in effect stated that the insurers would not pay out on ANY claim unless the client had a suitably qualified security guard on site at all times.
Client unaware of condition and furious with present broker. However renewal of insurance imminent.
Client needed turnaround in just one day due to it being a Friday and with the policy expiring over the weekend.
Cover correctly placed in one day.